Confront your failures and use them as stepping stones to success. Learn from others to get you there more quickly. Avoid the impostors to achieve lasting success that's rewarding and meaningful.
It's a Social Media world and new technologies are emerging daily. Find out which ones your company needs to be using and why. Demystify Facebook, Twitter, YouTube, Pinterest and others and understand your customer's underlying need to connect with them in meaningful ways.
Accepting average results leads to mediocrity. Learn how to motivate the top performers and the bottom performers by changing your performance standard to one based on the individual's previous results. Now everyone can achieve excellence through continuous incremental progress. Demand perfection but accept excellence.